FAQ

Q. What are the hours of operation, location, and contact information for Dittos?

A. Office Hours: Monday – Friday 7am – 7pm / Saturday 10am – 6pm / Closed Sunday.

Phone: (209) 527-8300 Fax: (209) 527-7263 

Customer Service Email: youcanprint@dittosprint.com 

Graphic Design Dept. Email: graphics@dittosprint.com 

Address: 1700 McHenry Avenue, Suite 45, Modesto, CA 95350.

Q. Does Dittos offer design and creative services?

A. Absolutely yes! We have a very skilled creative team and will create your design for you if you like. We charge $90 per hour for design services. We can also quote design work by the job if you prefer. Keep in mind, it will normally be a better value for you to choose the hourly rate and provide a good mockup and direction.

Q. How do I send my artwork in?

A. You can upload your artwork via the web upload located HERE or email us your files to youcanprint@dittosprint.com. If your artwork is too large to upload you can bring in a USB drive or CD containing the finished art.

Q. What file formats can you accept?

A. We prefer PDF files, however we can accept almost all file types. We can also accept your native files from InDesign, Illustrator and Photoshop as long as all fonts and graphics are included with the files. Please be sure your files are 300 DPI or higher and include 1/8th of an inch bleed.

Q. How do I create a PDF from my file to send to you?

A. There are free PDF conversion tools available online. Here is one that we recommend.

Q. How long will it take to get my proof?

A. Your proof will be ready for you within 24 hours of our receiving your print-ready files.

Q. I have a unique project, can Dittos do it?

A. We sure can! Call us if you have that odd-ball job and you are just not sure how to pull it off. Team Dittos is always up to the challenge to provide solutions that make sense. You would be surprised to hear about some of the crazy projects we have done in the past.